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Lakeshore Internal Medicine and Pediatric Associates, PC
Medical Office Receptionist
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Essential Duties and Responsibilities
- Greet patients professionally.
- Answer and direct phone calls.
- Schedule, reschedule, and confirm appointments.
- Check patients in and out.
- Verify demographics and insurance.
- Collect copays and balances.
- Scan and file documents.
- Process mail, faxes, and electronic communications.
- Respond to patient questions and route clinical concerns.
- Maintain a clean reception area.
- Follow HIPAA guidelines.
- Perform other duties as assigned
- Work on daily checklist
- Being CPR trained
- Make calls to schedule patients to assist with quality measures Qualifications
- High school diploma or equivalent.
- Medical office experience preferred.
- Knowledge of medical terminology preferred.
- EMR experience preferred.
- Computer proficiency.
- Excellent communication and organizational skills. Skills and Competencies
- Customer service
- Telephone etiquette
- Multitasking
- Time management
- Teamwork
- Problem-solving
- Dependability