Patient Access Representative 🔍 Michigan, Lapeer New 📁 Administrative/Clerical 💼 McLaren Lapeer Region 📅    26004186 Requisition # Apply for Job Share this Job Sign Up for

Job Alerts Full Time Night Shift Shift Times:

6:00pm-6:30am

Position Summary:

Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process.

Essential Functions and Responsibilities :

Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. Greet customers promptly with a warm and friendly reception. Collects, documents, scans all required demographic and financial information. Direct patients to appropriate setting, explaining, and apologizing for any delays. Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. Estimates and collects copays, deductibles, and other patient financial obligations Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.). Performs duties otherwise assigned by Management. #LI-AR1

Qualifications:

Required:

High school diploma or equivalent required 1-year experience in a customer service role or health care industry.

Preferred:

Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred Medical terminology preferred

Additional Information Schedule:

Full-time Requisition ID:

26004186

Daily Work Times:

6:00pm-6:30am

Hours Per Pay Period:

72

On Call:

No Weekends:

Yes