Overview Pay:

$19.00-$23.00 per hour Dental Front Office & Patient Coordinator (Part-Time) West Michigan Family Dentistry is looking for an experienced dental administrative professional to become an important part of our patient care team. This part-time position is approximately 2 days per week , with the specific schedule to be determined based on the needs of the practice and the selected candidate. We are seeking someone who is comfortable managing a variety of front-office responsibilities and enjoys building relationships with patients. The right person will be organized, dependable, professional, and confident discussing treatment recommendations, insurance benefits, and financial arrangements. What You'll Be Doing In this role, you will help keep the patient experience and daily schedule running smoothly.

Responsibilities include:

Coordinating and scheduling patient appointments Managing appointment reminders, confirmations, and recall Helping maintain an efficient daily schedule and filling available appointment times Contacting patients when earlier appointment opportunities become available Reviewing treatment recommendations and discussing estimated patient costs Verifying and reviewing dental insurance benefits Submitting insurance claims and following up when needed Collecting payments and assisting with account balance follow-up Managing financial arrangements and patient account questions Answering phones and responding to patient inquiries Welcoming patients and assisting with check-in and check-out Assisting new patients with onboarding and paperwork Maintaining accurate patient information and records Communicating with patients by phone, text, and email Following up with patients who have recommended treatment that has not yet been scheduled Reaching out to overdue patients to assist with scheduling preventive appointments Preparing for upcoming appointments and supporting daily schedule coordination Providing additional administrative support to the team as needed What We're Looking For Previous experience working in a dental office Knowledge of dental insurance and benefit verification Experience discussing treatment plans and financial estimates with patients Strong communication and customer service skills Excellent organization and attention to detail Ability to manage multiple tasks in a busy office environment A professional, positive, and dependable approach Confidence communicating with patients about their care and financial responsibilities About Our Practice West Michigan Family Dentistry is a patient-focused private dental practice committed to providing quality care in a welcoming environment. We value teamwork, professionalism, accountability, and creating positive experiences for both our patients and team members. This position is a great opportunity for an experienced dental front-office professional who enjoys variety and wants to be part of a collaborative, supportive practice. Benefits Paid time off

Continuing Education Job Type:

Part-time Pay:

$19.00-$23.00 per hour

Work Location:

In person

Pay:

$19.00 - $23.00 per hour Expected hours: 15.0 per week

Benefits:

Paid time off

Work Location:

In person