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Shoreline Pediatrics, PLC

Medical Office Receptionist

Career Insights for Registrar / Patient Service Representative

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Based on Michigan data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,452 / year median in Michigan

+2% projected growth

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Job Description

Job Title:
Front Desk Receptionist Job Summary:
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our Pediatric team. The ideal candidate will be the first point of contact for visitors and customers, providing excellent customer service while managing front office operations.
Key Responsibilities:
Greet and welcome visitors in a professional and courteous manner. Schedule appointments Respond to customer inquiries and provide information. Manage incoming and outgoing mail, packages, and deliveries. Maintain a clean and organized reception area. Perform data entry, filing, and other administrative tasks.
Qualifications:
High school diploma or equivalent. Previous receptionist, front desk, or customer service experience preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to work independently and as part of a team.
Benefits:
Health, dental, and vision insurance Paid time off Retirement plan
Schedule:
Full-time (Monday-Friday)
Job Type:
Full-time Pay:
From $19.00 per hour
Benefits:
401(k) 401(k) matching Free flu shots Free parking Health insurance On-the-job training Paid sick time Paid time off Uniform allowance
Experience:
Customer service: 1 year (Required) Medical receptionist: 1 year (Preferred)
Work Location:
In person