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McLaren Health Care

Patient Safety Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,452 / year median in Michigan

+2% projected growth

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Job Description

Patient Safety Associate 🔍 Michigan, Port Huron New 📁 Service/Support 💼 McLaren Port Huron 📅    26004517 Requisition # Apply for Job Share this Job Sign Up for
Job Alerts Dept:
Nursing Float Pool Hours per pay period: 72
Schedule :
7a-7:30p
Position Summary:
Under the supervision of an RN, provides close, continuous observation of patients who may be at risk for adverse events such as falls, self-injury or harm to others. Assists in the provision of a safe and clean environment. Provides assistance with activities of daily living, unless the patient needs are such that adverse health consequences are predictable.
Responsibilities:
Obtains verbal report from the patient's nurse to include information regarding the patient's identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special consideration (NPO, bed alarms, etc.). Positions self in patient room at bedside to maintain constant visual observation of the patient. Never leaves the patient alone or out of sight unless specifically instructed by the nurse. Obtains instruction from nurse regarding ambulation limitations and course of action for redirection of patient if needed. May not transport patient for testing and procedures off the unit but must accompany and remain within arm's length of patient unless otherwise directed by the person performing the test or procedure. Provides for patient comfort, safety, and satisfaction. Maintains patient environment in a safe and orderly manner. Functions cooperatively as a team member. Responds as directed by responsible nurse to changing patients'/unit's needs. During a patient or environmental emergency, may serve as a runner or transport for patients as directed. Communicates in a professional manner and demonstrates respect for patient, families/significant other and other health care members. Accurately and legibly records data collected and notifies RN of any untoward events, i.e., behavioral changes, violent behavior, etc. Performs other related duties as required and directed.
Required:
High school diploma or equivalent.
Preferred:
State Certified Nursing Assistant. One year of experience in a medical setting.
Knowledge, Skills, and Abilities:
Demonstrates ability to provide a safe and therapeutic environment based on the age of the patients served. Well-developed communications and customer service skills. Demonstrated skill in problem solving and working effectively with people. Well-developed communication and listening skills. Knowledge of HIPAA including patient rights, privacy and confidentiality. Ability to understand, interpret, explain, and use data. Ability to work effectively with all levels of staff.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information Schedule:
Full-time Requisition ID:
26004517
Daily Work Times:
7a-7:30p
Hours Per Pay Period:
72
On Call:
Yes Weekends:
Yes