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Riemer Eye Center
Clinical and Optical Patient Service Team Member
Career Insights for Registrar / Patient Service Representative
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Based on Michigan data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Optical & Patient Services Team Member Are you an experienced eye care professional looking for an opportunity where you can make a meaningful impact? Do you enjoy taking ownership, working independently, building relationships with patients, and partnering directly with a doctor to provide exceptional care? Riemer Eye Center is seeking a motivated, compassionate, and dependable Optician & Ophthalmic Eye Care Technician to serve as a key member in our Reed City location. This is a unique opportunity for someone who wants more than just a position—you will have the opportunity to help play a key role in the daily operations of the center, work closely with the doctor, and play an important role in providing outstanding patient care. For more than 30 years, Riemer Eye Center has been providing trusted, comprehensive eye care throughout Northern Michigan. Our success has been built on exceptional patient care, teamwork, and treating every patient and employee like family. When you join Riemer Eye Center, you become part of a team that truly values your contributions. About the Role As the Optician & Ophthalmic Eye Care Technician, you will be responsible for creating an exceptional patient experience while partnering directly with the physician to ensure smooth, efficient, and high-quality patient care. This role is ideal for someone who is organized, confident, self-motivated, and enjoys being a trusted team member who can take initiative and make decisions. You will have the opportunity to: Work directly with the optometrist to support daily patient care. Take ownership of the patient experience from check-in through completion of care. Independently manage daily clinical and optical responsibilities. Serve as a leader and positive example for the center. Build strong relationships with patients and the community. Help ensure the Reed City location operates efficiently and successfully. Welcome patients and create a warm, professional experience. Obtain patient histories and prepare patients for examinations. Perform ophthalmic testing and diagnostic procedures. Assist the physician with patient care and clinical needs. Educate patients regarding testing, procedures, and treatment plans. Maintain accurate patient records and documentation. Ensure quality, efficiency, and exceptional patient care standards. Assist patients in selecting eyewear that meets their vision needs, lifestyle, and personal preferences. Perform frame selection, measurements, adjustments, and fittings. Educate patients on lens options, coatings, and eyewear benefits. Dispense prescription eyewear. Provide outstanding follow-up service. Create lasting relationships with patients and families.