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Royalton Manor

Admissions Director

Career Insights for Registrar / Patient Service Representative

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Based on Michigan data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,452 / year median in Michigan

+2% projected growth

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Job Description

Do you have a background in healthcare sales and marketing? If you enjoy working with seniors and their families to secure the best care for a post-acute stay, consider the role of Admissions Coordinator at Royalton Manor! The Admissions Coordinator manages the facility's census by developing and maintaining positive relationships with hospitals, physician groups, community organizations and insurers. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay, Life Insurance, 401K with matching funds, Health insurance, AFLAC. Employee discounts Tuition Reimbursement SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members In addition, we will help you advance your career with tuition reimbursement, discounts and other support. You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities Act as a liaison between the facility and the outside community. Connect daily with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies. Create and execute facility sales and marketing plans and strategies. Conduct facility tours for potential guests and families. Conduct admission screenings of potential guests; determine level of care, services required, equipment needs and insurance coverage as needed. Welcome guests and family upon admission. Qualifications Bachelor's degree Experience in healthcare sales, marketing, insurance or commensurate education preferred. Experience in managed care or insurance preferred. . About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123 • It is the policy of this facility to recruit, hire, train, compensate and in all ways treat all staff members without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, military status, genetic information or other characteristics protected by applicable law. Apply Save Job