Find Jobs
Find Jobs Near You – Available Work in Your Location
Patient Account Representative III
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Michigan data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Patient Account Representative III 🔍 Michigan, Shelby Township New 📁 Administrative/Clerical 💼 McLaren Health Care Corp 📅 26010294 Requisition # Apply for Job Share this Job Sign Up for
Job Alerts Position Summary:
Under general direction, the Patient Accounting Representative III is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Employees in this position perform advanced patient accounting responsibilities and may serve as the department's subject matter expert for assigned revenue cycle functions. Essential Functions and Responsibilities as
Assigned :
Performs advanced and complex patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards. Serves as a subject matter expert and resource to department staff regarding patient accounting processes, payer requirements, account resolution, billing, follow-up, payment posting, refunds, reporting, documentation, and related revenue cycle functions. Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution. Processes, research, and resolves account issues, including insurance, patient balance, payment, adjustment, refund, documentation, and claim-related matters. Provides guidance, support and assistance to staff regarding workflow questions, account issues, payer requirements and departmental procedures. Communicates professionally and effectively with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution.
Qualifications:
Required:
High School Diploma or GED 5-year experience in
Finance/Accounting, Customer Service or Healthcare Preferred:
• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience.
• Working knowledge of CPT, HCPCS, and ICD-10
Additional Information Schedule:
Full-time Requisition ID:
26010294
Daily Work Times:
8am - 4:30pm
Hours Per Pay Period:
80
On Call:
No Weekends:
No