Front Desk Reception/Scheduler - Medical Office

THE POSITION

We are seeking a self-starting, experienced individual to join our clinic as an Front Desk Reception/Scheduler in our Physical Therapy Department. As a part of our Front Desk team, you will greet our patients in a friendly manner and check in and check out patients for appointments. You may also assist patients on the phone in making, altering and canceling appointments.

• You accurately record patient information and route patient calls to the correct department or individual.
• This position requires you have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology.
• Our ideal candidate has prior receptionist experience, especially in a physical therapy/ medical setting, with excellent data entry and communication skills.
• This is a Monday - Friday, 8:00am - 5:00pm position

THE RESPONSIBLITIES

• Answer patient calls, field questions, and assist patients in making new medical appointments and greet patients in a friendly manner. Also able to be cross trained for other Front Desk areas.
• Change or cancel appointments as necessary
• Accurately note all patient information according to confidentiality standards and HIPAA requirements
• Route call to the appropriate department or individual

THE REQUIREMENTS

• High school diploma or GED certificate
• Knowledge of common medical terminology
• Prior receptionist/phone experience, ideally in a medical clinic or physical therapy environment
• Excellent communication skills and phone etiquette

THE BENEFITS

(We take care of our employees)

• Medical Benefits
• Company provided group life insurance of $25,000 for employee
• Paid Time Off
• 401k Plan ( "

FREE MONEY

" - paid company contributions to your 401k plan)

• Paid Holidays
• Company provided uniforms

Job Type:

Full-time Pay:

$37,440.00 - $41,600.00 per year

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid jury duty Paid time off Uniform allowance Vision insurance

Work Location:

In person