Patient Care Representative West Michigan Surgical Specialists PLC Wyoming, MI Job Details Full-time 22 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Telephone systems Multi-line phone systems Office phone management

Full Job Description Description:

Job description: Busy general surgery practice seeks a motivated front desk receptionist.

Duties include:

answering a multi-line phone system, scheduling appointments, patient check-in and check-out, all while providing excellent customer service. Candidates must be detail oriented, able to manage a multi-line phone system, comfortable in a fast-paced work environment, and have excellent interpersonal skills. Duties & Responsibilities Answer and route calls using a multi-line phone system Schedule patient appointments and manage doctors calendars Greet patients and visitors, including patient check-in and check-out Verify patient information and demographic data Manage medical records and documentation as needed Handle patient inquiries both in person and over the phone Maintain a clean, organized, and professional front desk area Support efficient front desk operations and assist office staff as needed Ensure patient confidentiality and HIPAA compliance at all times Summary As a Patient Care Representative, you will be essential in providing administrative support and exceptional patient service in a medical office setting. Reporting to the Office Manager, your core responsibilities will include managing medical records, handling patient inquiries, and ensuring efficient front desk operations. Join our team to support our mission of delivering quality healthcare.

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance

Requirements:

Experience:

Medical Office:

1 year (Preferred) Ability to

Commute:

Wyoming, MI 49509 (Required)

Work Location:

In person