Patient Access Representative Inspired Spine Health - 1.9 Burnsville, MN Job Details Full-time $20 - $22 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Life insurance Qualifications Electronic health records (EHR) management Interpersonal skills Medical scheduling High school diploma or GED Medical records Fax machines Telecommunications headsets Computer skills Faxing Time management

Full Job Description Job Summary:

The patient access representative plays a pivotal role in delivering a world-class patient experience at a busy and rapidly growing spine practice. The position will be based in the office in Burnsville, MN. This multi- faceted position is responsible for all aspects of patient access, including registration, scheduling, and health insurance verification. The role ensures clinical efficiency and supports a seamless patient care journey by coordinating administrative, clinical, and radiology-related tasks. This position requires a motivated, patient-focused individual committed to delivering exceptional care.

Essential Responsibilities:

1. Exceptional Phone and communication skills. 2. Promptly and professionally answer incoming calls, resolve inquiries, or route them appropriately while documenting details in the electronic health record. 3. Knowledge of patient insurance benefits, coverage limitations, financial responsibilities to patients, and collection of payments 4. Pre-Visit planning for all patients, including management of telehealth organization and set up. 5. Coordinate patient care beyond the clinic visit. 6. Utilize scheduling systems to ensure accurate appointment records. 7. Adhere to all applicable laws, regulations, and company policies, including HIPAA, OSHA, and safety standards. 8. Assist with other duties as assigned to help drive our vision and fulfil our mission

Training Expectations:

The initial period of training will begin at the Burnsville site for HR related responsibilities and introductions to company culture. Following this, training continues with regular in-person check-ins.

Work Environment:

• Fast Paced Environment
• Office setting with other associates.

Education:

• High school diploma or equivalent required

Required Qualification:

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Cooperative disposition.
• 1 year of related experience (Healthcare support preferred.)
• Proficiency in office equipment use (Phones, headsets, Printers, Fax, etc.)
• Ability to work in a fast-paced environment.
• Strong multitasking skills, diplomacy, and problem-solving.
• Strong organizational and time management abilities.
• Intermediate to advanced proficiency in computer applications, EHR systems, and radiology software.

Preferred Qualifications:

• Customer service experience
• Medical terminology knowledge
• Billing and insurance experience
• Health information management

Job Type:

Full-time, 40 hours per week, day shift, typical hours 8am to 430pm with some days requiring earlier start times, no weekends or

Holidays Pay:

Based off

Experience Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location:

In person

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person