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Community Memorial Hospital

Patient Access Representative

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Community Memorial Hospital (CMH) is hiring for three Patient Access Representative positions!
BOP-PAR-0826 FTE .5-1.0
(40-80 hrs. in 2 weeks) All shifts: days, afternoons, weekends & holidays
BOP-PAR-0626 FTE 1.0
(80 hrs. in 2 weeks) Days; Occasional Weekends and Holidays
BOP-PAR-0426 FTE 0-.4
Casual (0-32 hrs. in 2 weeks) Primarily days, Monday- Friday at our Clinic Position Summary The Patient Access Representative is often the first point of contact for our patients and therefore must represent Community Memorial Hospital with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and CMH service standards. The Patient Access Representative facilitates components of the patients' entrance into the CMH facility which includes registration, benefit verification and point of service collections. The Patient Access Representative is responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This worker has an exceptional attention to detail and maintains knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Requirements:
Requires knowledge of routine hospital procedures and medical terminology. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; handle cash transactions; ability and working knowledge of typing skills, calculator, adding machine, switchboard, and general business office skills. Computer word processing course or experience required. One (1) year of business office experience preferred. Must demonstrate problem solving in routine and emergency situations; have basic mathematical comprehension to perform cash transactions; ability to establish and maintain positive working relationships with patients, physicians, hospital staff and insurance companies. Requires the ability to read, write and speak effectively in English, be capable of effectively interacting with all levels of staff. Ensure hospital related information is kept in a confidential manner and abide by HIPAA regulations and policies. Must possess a high degree of interpersonal skills, demonstrating tact, courtesy, and positive approach methods. Demonstrates problem solving in routine and emergency situations. Requires competent written and verbal communication skills and capability of effectively interacting with all levels of staff. Must have basic mathematical comprehension and accuracy in basic mathematical calculations to perform cash transactions.
Wage Hourly Wage:
$17.96 - $23.49 per hour (based on experience)
Shift Differential:
Afternoon Shift:
Additional $0.55 per hour WHY CMH? Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high-quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers is guided by our mission & vision: MISSION Your Neighbors Caring for You VISION Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners. Benefits Employees working 0.5 FTE (20 hours per week) or greater are eligible for benefits beginning the first day of the month following their hire date.
Benefits include but limited to:
Medical Insurance Flexible Spending Accounts (FSA) Retirement Plans Short-Term and Long-Term Disability Life Insurance Paid Time Off (vacation, sick leave, and holidays) Employee Illness Bank Employee Assistance Program (EAP)
Fitness Reimbursement Funeral Leave Christmas Club Pay:
$17.96 - $23.49 per hour
Benefits:
403(b) AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person