BASIC FUNCTION AND RESPONSIBILITY

To greet and assist all patients initially as they enter the clinic. Check in patients, copy ID's and insurance cards. Direct patient flow through the rest of the clinic. Checkout all clinic patients and close out exam charges. Ensure all information is accurate for posting. Post super bills for all patients handled. Reconcile all monies with the super bills. Review super bills for accuracy. Assist with managing contact lens orders and follow up care.

CHARACTERISTIC DUTIES

Collect all patient information as they enter the clinic. Confirm accuracy and update patient demographics in the computer. Collect co-pay money when applicable. Enter contact lens and eyeglasses orders into patient record. Facilitate patient pick-ups and dispenses for contacts and eyeglasses. Ensure that all HIPAA rules and regulations are in compliance and followed during patient interactions. Calculating patient charges and collecting the fees. Answering phone calls and directing the phone traffic. Verify patient insurance and calculate patient responsibility. Check out all patients by verifying information and collecting appropriate co-pays. Check patient Electronic Medical Record for accuracy and completion. Verify the correct patient insurance is in the computer system. Check all super bills for accuracy and ensure that all diagnosis codes are entered and accurate according to the doctor's findings. Post all super bills that you individually have handled. Prepare each super bill for billing by ensuring that all authorizations have been obtained accurately and entered into the system. Prepare each super bill for billing by ensuring that all insurance information is updated in the computer and that all patient records have account responsible fields updated. Reconcile all the money for your area and make sure that all accounts match the super bills. May be required to perform other duties as assigned

QUALIFICATIONS

High School Diploma, with 1-2 years patient/customer service experience Experience with Microsoft Office applications such as Word, Outlook and Excel is highly desired. Experience in a health /patient care environment is desired.

Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Health insurance Health savings account Paid time off Retirement plan

Work Location:

In person