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Mosaic Life Care
Medical Assistant - Albany Outpatient Services
Career Insights for Registrar / Patient Service Representative
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Based on Missouri data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,779 / year median in Missouri
+5% projected growth
Job Description
The Certified/Registered Medical Assistant (MA) works under the supervision of leadership. The MA provides a wide range of assistive services to promote patient flow, patient information gathering and patient care in the clinic setting. Performs patient access duties i.e. patient check in and appointment setting for the Provider's office to support patient care delivery and follow up. All medical tasks will be performed per the direction of the clinic nurse or Provider. Interviews patient and documents patient's response in the medical record according to standard. Administers and documents prescribed medications (oral, intramuscular, intradermal, subcutaneous, inhaled, drops) and treatments in accordance with organizational standards. Observes, records, and reports patient's response to medications and treatments to provider(s). Documentation and communication of medication refills. Assists provider with examinations and procedures, including preparing sterile field and properly maintains equipment before and after procedures. Collects and prepares laboratory specimens, instructs patients and/or family members in the collection of samples and tests, completes point of care testing. Performs clinic procedures including but not limited to EKGs, Snellen Eye Testing, regular and pediatric E-chart, Bone Density Testing (DEXA), Incentive Spirometry, Ear Lavage, apply/changes dressing including wound care, staple removal, etc . Provides education material to patients as instructed by providers. Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation. Monitors the scheduling of patients, responds to and refers incoming telephone inquiries from patients and other parties, answers patient inquiries, and maintains timely flow of patients. Arranges for patient referral testing at other facilities or specialty care. Enters patient data into computer system accurately and completely including patient registration, medical record assignment and visit creation. Documents all observations, treatments, procedures, medications, telephone conversations in medical record per standard. Cleans and maintains patient care areas including the examination room and equipment to ensure a sanitary, safe, and organized facility. Other duties as assigned Education H.S. Diploma
- Required If hired after 06/01/2021 will need to complete a Medical Assistant training program.
- Required Work Experience Six months physician's office or healthcare setting
- Preferred Licenses and Certifications Certified Medical Assistant (CMA)
- Required Upon Hire Or Registered Medical Assistant (RMA)
- Required Upon Hire Basic Life Support (BLS)
- Required Upon Hire Travel Requirements Must be able to travel between various system facilities and off-site locations as needed.
- Required Mosaic Life Care is a health care system in northwest Missouri.