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Proper Brands
Cannabis Full-Time Mobile Patient Care Specialist - Kirkwood, MO
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Missouri data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,779 / year median in Missouri
+5% projected growth
Job Description
At Proper Brands, we're building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to products and everything in between. At Proper, it's not about being the biggest. It's about being the best in what we do, demonstrating compassion, and improving people's lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people. We have an exciting opportunity for a Mobile Patient Care Specialist to join the Proper Home Delivery team on our journey to transform our bold ambitions for the Missouri medical and recreational cannabis market into a reality. Our Mobile Patient Care Specialist will work at Proper's Kirkwood dispensary locations. Employees will be expected to commute to work and then operate a company and state-regulated vehicle for the deliveries. The starting rate for the Mobile Patient Care Specialis t is $18/hr plus tips. Proper Home Delivery operates 7 days a week, and Mobile Patient Care Specialists may have shifts during the evenings and weekends. We are looking to fill full-time non-exempt positions. Full-time employees will receive benefits. Responsibilities include, but are not limited to: The Mobile Patient Care Specialist will transport products between designated dispensaries and private property as designated by patients and consumers Provide exceptional customer service to internal and external customers, patients, and consumers Operate under security protocols and procedures to ensure regulatory compliance with local, state, and federal agencies Submit reporting and security observations accurately and on time Maintain a secure vehicle by monitoring surveillance equipment, inspecting the vehicle, equipment, and access points, and permitting entry Prevent losses and damage by reporting irregularities Provide routine checkups to ensure equipment is operating within compliance Load and unload vehicles at dispensaries and patients /consumers' designated locations; prepare transportation manifests and ensure that all appropriate signatures are obtained at the time of transaction and before the end of the business Follow routes and schedule Load, unload, prepare, inspect, and operate a delivery vehicle Ask for feedback on provided services and resolve patient/consumer concerns Complete logs and reports Follow and adhere to all written job requirements and company policies at all times, including any additions according to business needs (subject to training & qualifications) Professionally and respectfully engage with colleagues, patients, and consumers Assist the dispensary with back office duties or cashier as needed.