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LR
Lake Regional Health System
Patient Accounts Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Missouri data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,779 / year median in Missouri
+5% projected growth
Job Description
Patient Accounts Representative Joining our Lake Regional Health System team means working alongside our knowledgeable, dedicated team of people who care for our patients and one another. Lake Regional Health System is seeking a professional, detail-orientated Patient Accounts Representative to join our Patient Financial Services Department who can provide knowledge and customer service to our patients. What Are We Looking For? An individual who can ensure compliance with all state and federal billing regulations and reports suspected compliance issues to their respective Leads/Supervisors/Managers. Our Patient Account Representative conducts inquiries via telephone, mail, and fax, or electronically through payer websites or e-mail for follow-up of unresolved accounts. Contacting patients for additional information in order to ensure claims are processed and paid. In addition, excellent written and verbal communication paired with excellent customer service skills. Proficient in hospital & physician billing is highly desired. Education requirement of a High School Diploma or equivalent is required for this role. An annual influenza vaccination is required.