Patient Satisfaction Representative Southwestern Hearing Centers

• 3.5 Saint Charles, MO Job Details Full-time $16
• $17 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Phone communication Spreadsheets Productivity software Full Job Description Job description Job Description
• Customer Service, Appointment Booking, Administrative Work Pay starting from $16
• $17 an hour based on experience Monday-Friday 9AM-5PM with some flexibility Full Time 40 hours per week Benefits including health, dental & vision As a Patient Satisfaction Rep your tasks will include inbound and outbound calls with our patient base to book appointments in our clinics.

You will use varying types of communication including but not limited to phone, email, and text messaging to work with and schedule patients. You will often be the first point of contact for people wanting to inquire about our services. This role is vital in creating a positive first impression and building lasting relationships with our patients. As a rep you will not only field calls, but you will also help prepare the patients electronic files by collecting data and preparing documents for signature as well as verifying patients insurance benefits.

What we are looking for:

Reliable team players that are ready to work in a fun and busy environment. We are looking for candidates to have good conversation and customer service skills. We value individuals who are adaptable, eager to learn, and committed to creating a positive and compassionate experience for every patient and coworker. We are seeking self driven people with good time management skills that work well with minimal supervision. Experience with Microsoft Office (Word and Excel) or the Google equivalents as well as previous customer service experience is needed. Smiles heard through the phone are a must!

Company:

We are a 75+ year old family business that has won the top 100 Workplaces 9 years in a row. Our focus is to stay innovative and at the top of our industry while maintaining a family atmosphere. We are proud to say many of our employees have started at entry level positions and have worked their way up even earning a state skilled license. If you are looking to learn and grow within a company, look no further, we are the place for you! Reasons to

Apply:

• Excellent communication skills
• Looking for full time employment
• Opportunity for Advancement
• Supportive team atmosphere
• Contributions are valued and voices are heard
• Performance based incentives/bonuses
• An industry that genuinely improves lives
• Being part of a mission driven company
• No weekends
• Set schedule

Job Type:

Full-time Pay:

$16.00

• $17.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person