Job Title:

Patient Service Representative Location:

St. Charles, MO (100% on-site)

Summary:

The Patient Service Representative (PSR) will perform a variety of front office functions within a healthcare setting, including scheduling, patient check-in and check-out, insurance verification, and administrative tasks. The role requires a positive, professional demeanor to ensure a welcoming environment for patients and coworkers. This position offers an opportunity to contribute to patient care operations on a temporary basis with the potential for permanent placement after three months.

Requirements:

High school diploma or equivalent 1+ years of customer service experience, preferably in a healthcare setting Knowledge of medical terminology and health insurance plans (HMO, PPO, etc.) Ability to handle multiple priorities in a fast-paced environment Strong communication skills, both in person and over the phone Proficiency with Windows-based computer systems

Responsibilities:

Answering telephones and managing inquiries efficiently Scheduling and confirming patient appointments Checking patients in and out, collecting co-payments Verifying insurance information and processing referrals or prior authorizations Maintaining accurate patient records through data entry and scanning Performing general administrative tasks, including faxing and scanning Providing excellent patient service with a positive attitude in all interactions #Li-LG1