Job Summary:

The Patient Access Clerk is responsible for performing diversified receptionist duties, coordinates all phases of patient visits and assures proper documentation of records in an effort to achieve the goal of providing optimal care. Collects all demographic/financial information from the patient or insured for registration. This position involves direct patient contact and requires the ability to interact with the public in a positive manner, thus enhancing the hospital image. At all times, work assignments will be determined adjustment of daily scheduled appointments and priority needs of the patient, medical director, or director. Then MCI Patient Access Clerk is expected to function within the scope of approved policies, procedures, and regulations for the department and organization. Will be responsible to document total care given, review and maintain patient chart per policy and assist with accurate timely entry of patient data, orders, and charges into computer system. Must be able to work and relate in a professional, non-defensive manner with peers, physicians, administration, patients, and visitors.