Job Overview We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This role serves as the first point of contact for patients, visitors, and vendors at our practice. This role is vital in ensuring smooth daily operations by maintaining accurate demographic records for the patient and providing exceptional customer service in a professional and compassionate manner. Greet patients and visitors courteously, ensuring a welcoming and professional environment. Answer phone calls and respond to patient needs by answering questions or routing messages appropriately and in a timely manner. Collect patient payments. Verify patient insurance and demographic information is correct and collect any necessary documents. Schedule patient follow up appointments as directed by providers. Call patients to remind them of their upcoming appointments. Maintain and organize patient records in compliance with HIPAA regulations. Coordinate with clinical staff to ensure smooth patient flow throughout clinic. Experience with EPIC electronic health record is preferred. Knowledge of medical terminology and insurance processes is a plus.

Job Type:

Full-time Benefits:

401(k) Health insurance Life insurance Paid time off

Work Location:

In person