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MC
Mountain Community Medical Clinic
Patient Services Representative
Career Insights for Registrar / Patient Service Representative
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Based on North Carolina data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,283 / year median in North Carolina
+8% projected growth
Job Description
Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.
Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents.
- Answering the telephone in a pleasant and informative manner.
- Collecting appropriate paperwork and patient information.
- Faxing patient information to outside entities.
- Setting up appointments.
- Verifying insurance coverage and collecting monies due.
Qualifications:
- High school diploma or equivalent.
- 1 year of medical office experience, preferred.
- Knowledge of basic phone etiquette.
- Basic computer skills.
- Ability to understand medical terminology.
- Ability to effectively communication with Hispanic speaking patients, preferred.
Benefits:
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off