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HKB COSMETIC SURGERY

Full-time Medical Office Assistant

Career Insights for Registrar / Patient Service Representative

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Based on North Carolina data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,283 / year median in North Carolina

+8% projected growth

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Job Description

We have an exciting opportunity for a full-time Medical Assistant to join our upscale plastic surgery center! This position is 4 1/2 days a week working in both our Huntersville and South Park locations.
A bit about the position:
Helps patients by providing clinical and business office assistance in a health care setting. What can you expect in the role: Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries. Prepares patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies, and equipment. Verifies patient information by interviewing patient, reviewing and/or recording medical history, taking vital signs, confirming purpose of visit or treatment. Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings. Educates patients by providing medication and diet information and instructions; answering questions. Completes records by recording patient examination, treatment, and test results. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. What we are looking for in a candidate: Highly motivated, customer-service oriented person. Either CMA, RMA, or CNA certification preferred. Exceptional verbal and written communication skills. 2 or more years of clinical experience in a plastic surgery or dermatology office preferred. Ability to multitask and perform well under pressure. Nextech EMR experience preferred.