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Medical Services of America

Intake Coordinator Non-Clinical - Home Health

Career Insights for Registrar / Patient Service Representative

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Based on North Carolina data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,283 / year median in North Carolina

+8% projected growth

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Job Description

Home Health and Hospice Central Intake NC currently seeks a Full-Time (Non-Clinical) Intake Coordinator to join our team in Morganton (Burke County), NC. Why Choose MSA? We know that caring for others starts with caring for our team. That's why we offer a comprehensive benefits package, including:
  • Generous Paid Time Off
  • Medical/Prescription, Dental, and Vision Insurance
  • Company-paid Life Insurance
  • Additional Voluntary Benefits (STD, LTD, Accident & Sickness, etc.)
  • 401(k) with a strong company match
  • Profit Sharing Program
  • Growth and advancement opportunities
  • And so much more
What You'll Do:
Obtains all pertinent information regarding insurance of patient (address, phone number, exhaustion of benefits, eligibility, etc.). Checks the Electronic Medical Record (EMR) system to verify whether or not the patient was a previous patient. Creates and updates patients' assignment screen. Updates and/or changes patient status as necessary (pending payer verification, ready for scheduling, etc.). Qualifications and Skills One year of experience in the health care industry preferably home care. Previous customer service and data entry experience preferred.
Job Requirements:
High School Diploma or General Education Degree (GED) required. Valid driver's license and auto-liability insurance required. Excellent telephone and customer service skills We are an equal opportunity employer
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Application Question(s): Do you have at least 1 year of experience in the health care industry (preferably home care)? Are you willing to undergo a background check in accordance with local laws and regulations?
Work Location:
In person