Over the past four decades, Raleigh Neurology Associates, PA, has grown to be one of the largest and most respected neurology practices in the nation. We're proud to provide comprehensive neurological treatment and care for over 250,000 people in the Triangle area. Backed by expertise and supported by state-of-the-art facilities, our dedicated providers are highly qualified and specially trained to diagnose and treat a wide range of neurological disorders. Position Overview The Patient Services Associate checks the patient in for their appointment, and completes the patient appointment by setting up future appointments and scheduling tests as ordered by the Provider. The employee must have knowledge of medical terminology, medical scheduling, insurance verification and excellent customer service skills. Essential Job Functions Collect and accurately record patient demographics including insurance Collect and post co-pays Assist patients in completing HIPAA forms and other paperwork Assist patients with check-in/out Schedule follow-up appointments and testing Send orders for Pre-Authorization within the EMR system Make referrals as needed Return/make calls to patients to schedule appointments Work waiting lists Work Scheduling pool and assist with team member pools Verify insurance eligibility Obtain required authorizations for office visits Drop paperwork and other scanned documents into the EMR Answer messages via the EMR Knowledge and use of Patient Portal Requirements Minimum 1 year experience in a medical office Insurance Verification Experience Scheduling Experience Excellent Customer Service Skills EMR Experience Other Skills/Abilities Perform well in fast-paced environment Team oriented Ability to Multi-task Excellent flexibility and time management Sensitivity to patient concerns Excellent proficiency with computer systems

Job Type:

Full-time Expected hours: No less than 40.0 per week

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Medical Scheduling:

1 year (Preferred)

Work Location:

In person