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JC
Johnston County
Medical Office Assistant (Child Health)
Career Insights for Registrar / Patient Service Representative
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Based on North Carolina data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,283 / year median in North Carolina
+8% projected growth
Job Description
The Johnston County Public Health Department has a Full-time Bilingual Medical Office Assistant position available in the Child Health Department. Will work in Preventive Health Division performing tasks including but not limited to: rotating clinics in assisting with clinic setup, managing client flow, explaining clinic procedures to clients, positioning clients, weights and measurements, checking vital signs, demonstrating personal hygiene, and assuring that clients understand professional diagnosis and medication instructions. Medical level interpreting required. Interpreting skills will be assessed during the interview. Some knowledge of the principles and practices of patient care and techniques of practical nursing. Some knowledge of common health and safety precautions in working in local health departments. Some knowledge of dental clinic operations and protocols. Ability to work with staff and patients, under supervision, as set up by departmental policies. Ability to maintain clerical records and to compile reports from these records. Ability to use sound judgment and empathy in dealing with patients. Ability to follow oral and written instructions. High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.