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BB
Box Butte General Hospital
Hospital/Clinic Patient Registration
Career Insights for Registrar / Patient Service Representative
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Based on Nebraska data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,594 / year median in Nebraska
+9% projected growth
Job Description
Hospital/Clinic Patient Registration - Full time
Title:
Hospital Patient Registration BBGH Hospital and GNMSS Clinic Reporting Relationship:
Patient Registration Manager We are seeking a Patient Registration Float to support our hospital and clinics. This role involves greeting patients, verifying insurance/demographics, and processing admissions, switching between locations to provide coverage. The ideal candidate is adaptable, accurate, and thrives in a fast-paced environment.Key Responsibilities Registration & Admissions:
Greet patients, register them in the system, and process admissions efficiently.Patient Intake:
Verify demographics, insurance information, and collect necessary signatures.Adaptability:
Float between hospital departments and GNMSS clinics based on staffing needs.Customer Service:
Assist patients with questions, explain policies, and ensure a smooth intake experience.Compliance:
Maintain patient confidentiality and follow all HIPAA/hospital regulations. Performs other related duties as assigned or requested.Job Qualifications:
Age Requirement Required:
Must be 19 years or olderEducation:
Required:
High School Graduate or equivalentPreferred:
Associate degree or higher in secretarial work.Conditional:
Experience:
Required:
Preferred:
1+ years of experience in a medical office or hospital setting. Strong communication and computer skills (EHR experience preferred). Ability to work in a fast-paced environment and adapt to different teamsLicense/Certifications:
Required:
Preferred:
Conditional:
BLS Within 3 months from date of hire.Personal Skills:
- Supports BBGH Values of Safety, Excellence, Compassion, Integrity and Devotion.
- Ability to work independently; willingness to assume responsibility, with a willingness to work additional hours to accomplish prioritized work.
- Ability and willingness to be flexible in the work schedule
- Dedication to professional performance not only in the BBGH owned clinics, but on a hospital-wide basis as well.
- Ability to respond quickly and efficiently to workload demands; ability to prioritize and complete tasks within appropriate timeframes.
- Must possess good interpersonal and communication skills, to effectively work with all parties the position comes in contact with.
- Must possess a positive attitude and be willing to represent the department both internally and externally in a positive manner.
- Perform duties with minimum supervision, exhibit innovation and good judgment.
- Good computer skills, including use of Outlook, Internet Explorer, Word and Excel.
- Ability to remain calm and professional, even in emergency situations.
- Ability to understand medical terminology and standard insurance forms.