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Tri Valley Health System

91000-3, Patient Accounts Billing Representative

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,594 / year median in Nebraska

+9% projected growth

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Job Description

Essential Functions:
Integrityo Daily download claims and submit or print electronic and paper claims.o Daily reconcile submitted claims reports with payer acknowledgment accepted claims reports andfollow up on any discrepancieso Daily review EOB's, denial, zero pays, and perform any follow up.o Operate office equipment, such as voice mail messaging systems, and use word processing,spreadsheet, or other software applications to prepare reports, invoices, financial statements,letters, case histories, or medical records.o Complete insurance or other claim forms. Attention to Detailo Timely monitor denial management and follow up. Dependabilityo Regular and Reliable Attendance.o Performs follow up on all assigned collection quest in a timely manner and rebill insurance whennecessary. Independenceo Perform insurance claim follow up utilizing payer websites, phone or correspondence to ensuretimely payment.o Utilizing billing software claim scrubber to ensure accurate claim information and correct anyedits.o Transmit correspondence or medical records by mail, e-mail, or fax. Concern for Otherso Answer telephones and direct calls to appropriate staff. Complianceo Promotes and adhears to the provisions of the compliance program.o Communicates the mission, ethics and goals of the facility.o Complies with all organizational policies regarding ethical business practiceo Promotes and adheres to the TVHS core values and Standards of Behavior