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Regional West Health Services
Patient Access Specialist
Career Insights for Registrar / Patient Service Representative
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Based on Nebraska data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,594 / year median in Nebraska
+9% projected growth
Job Description
The Patient Access Specialist serves as a key point of contact for patients and families. In this role, youll support a positive patient experience by assisting with registration, scheduling, insurance verification, and basic financial processes while ensuring accuracy, confidentiality, and compliance.
This is an entry-level opportunity that offers on-the-job training and exposure to healthcare operations.
A Day in the Life ofAs a Patient Access Specialist, youll start your day greeting and assisting patients in person or by phone. Youll help register patients, schedule appointments, and verify insurance information while entering accurate data into our systems.
Throughout the day, youll explain copays or other financial responsibilities as needed, protect patient confidentiality, and work closely with clinical and administrative teams to keep patient flow running smoothly. QualificationsHigh school diploma or GED preferredBasic computer skillsStrong customer service and communication skillsAbility to multitask, stay organized, and work in a fast-paced environmentCommitment to accuracy, professionalism, and confidentialityWhy Regional West?
Entry-level role with training providedMake a meaningful impact on the patient experienceGain healthcare experienceOpportunity for growth within Patient Access or other departmentsCompetitive compensation and benefits packageA conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.
This is an entry-level opportunity that offers on-the-job training and exposure to healthcare operations.
A Day in the Life ofAs a Patient Access Specialist, youll start your day greeting and assisting patients in person or by phone. Youll help register patients, schedule appointments, and verify insurance information while entering accurate data into our systems.
Throughout the day, youll explain copays or other financial responsibilities as needed, protect patient confidentiality, and work closely with clinical and administrative teams to keep patient flow running smoothly. QualificationsHigh school diploma or GED preferredBasic computer skillsStrong customer service and communication skillsAbility to multitask, stay organized, and work in a fast-paced environmentCommitment to accuracy, professionalism, and confidentialityWhy Regional West?
Entry-level role with training providedMake a meaningful impact on the patient experienceGain healthcare experienceOpportunity for growth within Patient Access or other departmentsCompetitive compensation and benefits packageA conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.