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Job Description
Full Time
Exeter, NH 03833
Posted 2 days ago
Exeter Hospital
Req#15368
Req#: 15368
Full Time,Day Shift Tuesday-Friday
7:00am-5:00pm
Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profitmunity hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital providesprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwaveringmitment to patient-centered care. At Exeter Hospital, you'll find a close-knit, collaborative environment w every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.
Why Join Us
Magnet®-recognized hospital known for nursing excellence and quality care
Competitive pay andprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
Career growth and leadership development opportunities across Beth Israel Lahey Health
Free onsite parking
Strong sense ofmunity and teamwork w your contributions are recognized
State-of-the-art facilities and advanced technology to support exceptional care
Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland
Provides superior customer service to patients and clients while supporting the practice with administrative duties such as phones, medical records, data entry, billing, scheduling.
Requirements:
High school graduate or equivalent
1 year experience
1-3 years experience in customer service environment
Major Responsibilities:
Utilizes superior customer service skills to perform daily front office administrative duties including greeting/check-in/check-out, scheduling patient appointments, answer/directing iing telephone calls. Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices. Reviewing and distributing interoffice/external mail, ordering and maintaining supplies. Collection of payments and provides assistance to billing department to include accurate and timely entry of charges, accounts receivable entries. Participates in collection process. Knowledgeable of department specific software programs in order to perform acurate and timely date entry of patient information such as vaccines, test results, and surveillance. Creates and/or maintains filing system to include preparing charts, responding to requests for records, scanning of records into electronic medical record and retrieving files from storage. Provide assistance with providers scheduling at clinic location as well as off site locations. Generates and maintains reports usingpany specific software programs as well as excel. Provides other duties to enhance the overall operation of theanization.