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1C
10 Concord Hospital Inc.
Inpatient Social Worker | Per Diem
Career Insights for Registrar / Patient Service Representative
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Based on New Hampshire data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,148 / year median in New Hampshire
+8% projected growth
Job Description
Summary Under the direct supervision of the Director of Care Management and the Lead Social Worker II, The Social Worker I is consulted to provide assessment and referral for services related to the complex care needs of the patient and family for adjustment to illness, crisis intervention and to preserve patient's self determination in the decision making process. Education/Experience 3 to 5 years of Clinical Social Work experience required. Acute Care Social Work experience preferred. Must have either Bachelor's degree in Social Work or related field. Certification, Registration & Licensure None required. Responsibilities Conducts a comprehensive assessment of the patients/families behavioral, psychological and socioeconomic needs. Identifies resources needed to adapt to illness throughout the continuum of care. Attends Care Planning or Discharge Planning rounds to facilitate communication and the importance of the patient and families goals. Participates in advance care planning initiatives. Bases social work actions on the code of ethics by the National Association of Social Workers (NASW) by applying principles of purposeful, organized thinking to make sound judgment/decisions. Documents measurement and evaluation of social service consultation and satisfaction outcomes as patient progresses towards desired goals. Evaluates and responds to the needs of clients, clinicians and community. Reviews decision making with Lead/SW II when appropriate. Manages time and resources for complex multi-system patients. Collaborates with team using leadership and communication skills. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.