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CH
Concord Hospital
Patient Registrar/Full time nights- Laconia
Career Insights for Registrar / Patient Service Representative
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Based on New Hampshire data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,148 / year median in New Hampshire
+8% projected growth
Job Description
Competitive shift pay for evenings- Monday through Friday 230pm-11pm Summary Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient's family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options. Education High school or equivalent (GED).preferred. Certification, Registration & Licensure None required. Experience Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems. Critical thinking skills while performing multiple functions and prioritizing duties. Knowledge of medical terminology is desired. Responsibilities Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Greets and welcomes arriving patients. Secures signatures for all required documentation. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.