Job Description:

Shift:

First Shift,Second Shift,Rotating Patient Service Specialist

• Call Center Southern Jersey Family Medical Centers, Inc.

is looking for a talented Patient Service Specialist to step into our fast-paced call center!

Summary :

The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.

Hours:

This is a full-time position that requires the ability to work a flexible schedule in the call center. General daytime hours Monday

• Friday with at least one late night per week.

Position Responsibilities/Duties:

Patient scheduling Patient check-in and check-out: greet visitors and take deliveries Patient registration

• complete appropriate forms and enter patient information in to system completely and accurately Collect patient fees Answer high-volume calls in timely manner and direct to appropriate staff Copy and scan patient information Review and update FQHC (Federally Qualified Health Center) documents Update Medicaid referral forms Medical records
• collect and secure all medical records daily Medical billing
• ensure all billing codes are entered correctly and accurately Promote patient satisfaction and provide excellent customer service Ensure all opening and closing procedures are completed

Experience and Skills:

Position Requirements:

At least 1 year of related work experience; 2 to 4 years preferred Familiarity with medical terminology Strong computer skills: experience with EPIC, Navinet, NJMMIS, and EHS preferred Excellent verbal and written communication skills High school diploma or equivalent: Certificate or diploma from a medical training course preferred Southern Jersey Family Medical Centers is an Equal Opportunity Employer.

Job Benefits:

Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.

From:

Southern Jersey Family Medical Centers