A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Patient Access Representative Per Diem Englewood Health - 3.7 Englewood, NJ Job Details Per diem From $16 an hour 1 day ago Benefits Paid time off Retirement plan Qualifications In-person patient registration Customer records maintenance Record keeping Computer operation Medical law Financial transaction processing Phone communication 5 years Computer literacy In-person customer service Patient demographics Processing cash transactions Filing Scanning Mid-level High school diploma or GED Quality assurance Clinical data entry Healthcare privacy protection Health insurance pre-authorization requirements Emergency Medical Treatment and Labor Act (EMTALA) Document imaging Typing Clerical experience Deposits Handling patient inquiries Managing patient records Guest direction assistance Communication skills Quality data entry Full Job Description Job Description #body.unify div.unify-button-container .
65714 Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.
Job Summary:
Under general supervision and according to well-defined policies and procedures, interviews patients and/or patients' representatives to obtain necessary personal, demographic, and financial information and identification. Performs computer data entry and other record-keeping tasks related to the patients' registration within the registration areas. Exhibits Service Excellence Standards at all times, and incorporates into all interactions.
Department:
Patient Access Services Location:
Englewood, NJ Status:
Per Diem Shift:
Variable Hours:
Variable Job Essentials:
Register patients in the computer system, collect demographic, financial, and insurance information, obtain required signatures, and ensure all records are complete and accurate. Verify, copy, and scan patient identification, insurance cards, and signed documents into the Document Imaging system while maintaining patient privacy and confidentiality. Provide professional customer service by communicating effectively with patients, visitors, physicians, and staff, assisting with directions, and handling phone calls courteously. Process financial responsibilities by collecting required deposits/payments, making referrals to Credit Representatives or the Cashier's Office, obtaining insurance pre-certifications, and complying with EMTALA regulations. Maintain an organized registration and waiting area while participating in quality assurance initiatives and ongoing performance improvement. Excellent interpersonal and communication skills along with professional appearance. Ability to function independently. Clerical, data entry and typing skills including filing and record keeping. Some knowledge of computer systems. Ability to work in a fast-paced environment that has frequent changes in priorities.
Education:
HS Diploma or equivalent or minimum of 5 years related experience required. One or more years of registration or related clerical/health care experience is preferred when accompanied with HS Diploma or equivalent. Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.
