Intake Coordinator Novus Regenerative Institute PC Fair Lawn, NJ Job Details Full-time $55,000 - $65,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Prescription drug insurance Qualifications Computer operation Spanish Electronic health records (EHR) management Phone communication Computer literacy Administrative experience High school diploma or GED Translation Managing patient records Office phone management

Full Job Description Title :

Intake Coordinator Location :

Rutherford, NJ; Fairlawn, NJ;

Perth Amboy, NJ Schedule :

Full-Time, 5 days per week (rotating Saturdays required)

Compensation :

$55k-$65K depending on experience, plus benefits

Role :

Impression maker!!! You are the first person our patients and business partners speak to when they call and the first person they see when they come in. Whether on the phone or in the office, you are who our patients encounter and you are the one who leaves a great lasting impression as they check out and schedule their next appointment. You set the tone of excellence for our offices and operations. We are seeking a proactive and compassionate Intake Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients, managing their initial inquiries and guiding them through the intake process with efficiency and care. Your energetic approach will ensure a smooth and welcoming experience for all clients while maintaining strict adherence to health regulations and confidentiality standards. This position offers an exciting opportunity to make a meaningful difference in patient care by coordinating appointments, verifying insurance information, and supporting medical administrative functions with enthusiasm and precision. The right addition to our team will be punctual, reliable, outgoing and inviting. The ideal candidate will be a fast-learner who would enjoy being part of a highly regarded, fast growing medical group.

Responsibilities :

Greeting patients and visitors warmly while checking them in and out of the office; Establishing a positive first and last impression Handling identification and insurance documentation; Collecting, verifying, and updating patient information using electronic health records (EHR) and patient management software Scheduling appointments efficiently, coordinating with medical staff to optimize clinic flow Assisting patients with insurance verification, authorization processes, and understanding health coverage policies Maintaining patient confidentiality in compliance with HIPAA and other health regulation policies Answering incoming calls promptly, providing clear information and directing inquiries appropriately; Managing heavy phone, text message, and email communications with the appropriate systems and apps Supporting medical administrative tasks such as data entry, document preparation, and managing electronic health records (EHR) systems Promoting quality communication among staff and patients to ensure professional, safe, and effective individualized care Maintaining a safe, secure and healthy work environment by following standards and procedures Adhering to professional standards, policies and procedures, as well as federal, state and local requirements Processing payments and financial transactions Stocking supplies Other duties as needed

Skills :

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication Strong knowledge of health regulation policies including HIPAA compliance Excellent customer service skills with the ability to communicate effectively via phone and in person Familiarity with patient management software and electronic health records (EHR/EHR) systems Understanding of medical terminology and health insurance processes Ability to handle sensitive information discreetly while maintaining high levels of accuracy in data entry and typing skills

Requirements :

2-3 years of front office/administrative duties, preferably in a medical/physician office setting. Flexibility in response to unexpected changes in workload, staffing and scheduling. Great attitude, Coachable, and Hardworking Punctual, on time daily and dependable Strong communication skills in person and on the phone Strong computer skills Experience working in the medical field. Experience with electronic medical health record and EMR systems Ability to commute to multiple office locations High school diploma or equivalent (Required) Ability to legally work in the United States and to complete I-9 processes Bilingual Spanish (ability to speak, write, and translate) Our accredited medical team offers minimally invasive treatments that promote healthy regeneration! Join us as an Intake Coordinator to be at the forefront of delivering compassionate patient support while ensuring operational excellence. Your energetic attitude combined with your detailed knowledge will help create a seamless experience for every individual who walks through our doors.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Prescription drug insurance Retirement plan Vision insurance

Work Location:

In person