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Patient Service Representative Float
HMG Float
HHS Hunterdon Healthcare System Inc., 8 Bartles Corner Road, Flemington, NJ
Full-time
M-S 7am-7pm, All Shifts
Hiring Range:
$19.00 - $23.75 Hourly
Req # 79926
Patient Service Representative Float Position Summary The Patient Service Representative provides reception and clerical services under the supervision of the practice manager for patients and visitors. Responsibilities include billing, collections, referrals, scheduling, patient communication, and general administrative duties. This role ensures all interactions, whether in person or via phone, are handled courteously, efficiently, and in compliance with HIPAA and office policies. The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and contributes to a positive patient experience through professional, friendly, and responsive service. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes. 2. Registration and Checkout Greet patients, register and update patient information, obtain required documentation, and ensure accurate and complete check-in and check-out processes while maintaining confidentiality. 3. Scheduling Schedule and manage patient appointments, communicate appointment details and policies, and coordinate provider availability to support efficient clinic operations. 4. Electronic Health Record Accurately enter, update, and maintain patient demographic, insurance, and appointment information in the EHR in compliance with practice and regulatory standards. 5. General Office Duties Provide front desk administrative support, answer phones, maintain an organized work area, assist team members, and uphold customer service and office policies.
Qualifications Minimum Education:
Required:
High School Diploma or Equivalent Preferred:
Associates Degree Minimum Years of Experience (Amount, Type and Variation):
Required:
None Preferred:
1-3 years experience in a
Medical Office License, Registry or Certification: