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PC
PRIMARY CARE PARTNERS
PSR - Patient Service Representative
Career Insights for Registrar / Patient Service Representative
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Based on New Jersey data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,301 / year median in New Jersey
+14% projected growth
Job Description
Primary Care Partners, LLC an affiliate of Atlantic Health, seeks a Full-time, Patient Service Rep for our Pediatric Care Center in Mountain Lakes, NJ . Under general supervision, the PSR will provide all administrative front end office duties. Job Responsibilities Greets patients and families to the practice, provides necessary registration form to the patient for completion and signature, reviews same for accuracy, updates patient information in Medical Manager, and notifies staff that patient is ready. Efficiently and timely answers the phone and directs calls to the appropriate staff or records messages. Verifies correct insurance information via card, cap list or phone call to the Insurance Company as appropriate. File copy of card in chart. Collection of co-pay or payments for services at each visit. Print and advise patients of any outstanding balance and collection of this payment. Using practice management system appropriately to schedule, reschedule and cancel patient appointments. Prepare appointments schedules periodically or as requested for physicians and nurses. Maintain various logs of daily activity. Totaling payments received and balancing with encounter forms. Review for accuracy. Timely input of visit information from encounter form after each appointment, ensuring correct CPT and diagnosis code are used. (charge Entry) Pulling and filing of charts as needed. Make charts for new patients. Filing records in charts. Performing other duties as assigned by providers, coordinators and management in accordance with established office policy. Minimum Education and/or Experience Requirements High School diploma or equivalent required. At least 1 year of experience in a patient service setting. Prior Epic (EMR system) experience preferred. Must be able to read, write and speak English. Compensation is based on experience. About Us Primary Care Partners, LLC, is a physician-owned and physician-governed group with strategic alliances with