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St. Joseph?s Health

Patient Account Representative

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Responsible for performing all billing functions for the appropriate party and applying payments to the appropriate accounts in a timely and accurate manner. Makes correcting to the appropriate system to ensure the account is billed correctly. Researches and resolves any issues related to billing. Requests and sends any additional information needed to process payments. Work requires a High School diploma or equivalent. Typing speed of 35-40 words per minute required, plus one year billing experience in the healthcare field. Work requires the ability to understand and respond to simple written or verbal instructions. Proficiency of Microsoft Office preferred.