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Lovelace Health System

Patient Access Specialist- Hospital Registration

Career Insights for Registrar / Patient Service Representative

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Based on New Mexico data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,697 / year median in New Mexico

+8% projected growth

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Job Description

Patient Access Specialist- Hospital Registration Lovelace Health System Los Lunas, NM Job Details Full-time From $17.50 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Teamwork Medical scheduling Records management Attention to detail Organizational skills Full Job Description Overview We are seeking a dedicated and detail-oriented Patient Access Specialist to join our healthcare team in Valencia County. This role is pivotal in ensuring a smooth patient experience from the moment they enter our facility. The ideal candidate will have a strong background in medical office operations, including scheduling, documentation review, and familiarity with electronic health record systems such as Epic. As a Patient Access Specialist, you will be responsible for managing patient information, registration, insurance verification, bedside registration, obtain compliance forms. Responsibilities Greet patients upon arrival and assist them with the check-in process. Review and verify patient documentation for accuracy and completeness. Maintain organized records of patient interactions and ensure data is accurately entered into electronic health record systems. Address patient inquiries regarding services, insurance, and billing processes. Support office management tasks to enhance operational efficiency within the department. Requirements Previous experience in a medical office or hospital setting is required. Familiarity with electronic health record systems such as Epic is highly desirable. Strong organizational skills with attention to detail in managing multiple tasks simultaneously. Excellent communication skills to effectively interact with patients and healthcare professionals. Ability to work collaboratively within a team-oriented environment while maintaining professionalism at all times. Join us in making a difference in patient care by applying your skills as a Patient Access Specialist!
Job Type:
Full-time Pay:
From $17.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person