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Catholic Health System

Patient Services Specialist SCH SJC MCCC

Pay: Not specified

Posted: 1 week ago

Location: Buffalo, NY (Onsite)

Last Updated: 23 hours ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Facility:

Mercy Comprehensive Care Center Shift:

Shift 1

Status:

Full Time FTE:

1.000000

Bargaining Unit:

CWA Local 1133 Exempt from

Overtime:

Exempt:

No Work Schedule:

Days Hours:

Monday through Friday, 8-hour shifts scheduled during clinic operating hours of 6:45 AM to 5:00 PM. Work hours may vary based on clinic needs and staffing requirements.

Summary:

The Patient Service Representative greets patients, registers demographic and insurance information into computer system, schedules appointments, performs other duties to meet patient and office needs including billing, coding, referrals, HealtheNet, insurance verification, phones, messages, filing, typing, copying, faxing and transcription.

Responsibilities:

EDUCATION

High School Graduate (with courses in typing and English) or GED equivalent.

EXPERIENCE

Six (6) months to one year clerical work experience required. Medical office situation preferred. Medical terminology preferred. Customer service experience preferred.

KNOWLEDGE, SKILL AND ABILITY

Microsoft Word Microsoft Excel Typing 30 wpm Handles office equipment and supplies. Able to work well in stressful situations and conditions of frequent interruption.