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St. James Hospital

Registrar - Per Diem

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Description:
Job Summary:
The position has the responsibility to perform registration functions for outpatient and inpatient services along with entering orders for radiology services. This position gathers, reviews and enters patient information, insurance information and collects all appropriate copays. The registrar will also be responsible for collecting signed patient consents for treatment for both inpatient and outpatient services. Job Results & Essential Function Registers patients who have been referred for out-patient and inpatient services Prepares appropriate paperwork for the service. Obtains, verifies and inputs all pertinent information and signatures necessary to facilitate timely billing of accounts, including correct insurances, demographics and diagnosis via Meditech. Completes all transfer and discharge transactions promptly. Collects payments from patients and issues receipts. Keeps daily balance of cash drawer and petty cash box. Performs daily quality assurance checks. Orders all scheduled and non-scheduled radiology test. Preforms Local Medical Review Policy (LMRP) checks to ensure accurate diagnosing for correct payment of tests. Preforms hospital switchboard operator coverage. Relays incoming and outgoing calls, monitors operations of telephone and paging systems, and ensures that telephone equipment is in good working order and that problems are reported. Monitors emergency alarms
Requirements:
Education & Experience High School Diploma or GED preferred. License and/or Certifications N/A Skills Must be detailed oriented and be passionate about customer service. Excellent communication and organizational skills. Ability to operate data entry keyboard. Excellent math, organizational, verbal communication skills. Experience with multiple systems, including but not limited to MS Word, Excel, and Power Point. Medical Terminology preferred Physical Demands Sitting 90% of the day; walking 10% of the day. Lifting requirements are slight and related primarily to files. Finger dexterity required to operate computer keyboard. Hearing at a level to enable one to hear normal conversation. Visual requirements of having the ability to read the computer screen, documents. Language Ability Ability to read, write and interpret documents in English such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read, analyze and interpret common scientific/trade/technical journals. Ability to write reports, business correspondence and procedure manuals. Math Ability Basic math skills and competency in creating figures such as proportions, percentages, rates, and/or ratios. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working Conditions Normal office environment Must be flexible and adaptable to changing priorities and schedules; hours vary.