Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PG
Perfect Gentle Hands Home Care
Intake Coordinator
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
Job description $20-$25/hour + bonuses for closed cases • 16 hrs/week, Tuesdays & Thursdays • On-site in Jamaica, NY Right now about 20 families a month reach out to our agency looking for care, and most of them never get a call back. Not because we don't want the work — because there's nobody in the office to pick up the phone. That's the job. You'd own it. We're a licensed home care agency serving Queens, Brooklyn, the Bronx, Manhattan and Nassau County. Two days a week, you're the person who calls every family who inquired, walks them through what we do, and gets the ones who are ready started with care. What you'll actually be doing Calling back every new inquiry — same day, every time Talking families through their options when they're stressed and unsure Walking a case from first phone call to signed and scheduled Keeping a simple tracker so nobody falls through the cracks Building relationships with discharge planners, social workers and senior communities who send us referrals This is a good fit if you Are genuinely comfortable on the phone — this is a talking job, not a filing job Follow up without being reminded. The people who close cases are the ones who call back a third time. Can be in our Jamaica office every Tuesday and Thursday, consistently Are warm with people and organized with details Can handle confidential health information appropriately (HIPAA) Helpful but not required: home care, healthcare, senior services, social work, or phone sales experience. Bilingual a plus. Pay and bonuses $20.00-$25.00 per hour depending on experience, plus a bonus for every case you close and every new referral source you bring in. If you're good at this, you'll earn well above the base, and there's room to grow into more hours as the caseload grows. To apply Send your resume plus two or three sentences about a time you kept following up on something until you got an answer. Start your note with the word "Tuesday" so we know you read this. Gentle Hands Home Care LLC is an equal opportunity employer.