Overview Join a new healthcare business as a Medical Office Receptionist, where your energy and organizational skills will be the first point of contact for patients and visitors. Excellent interpersonal skills are critical. In this vital role, you will ensure smooth front desk operations, facilitate patient flow, and support clinical staff with administrative tasks. Your proactive approach and attention to detail will contribute to delivering exceptional patient service and maintaining efficient office workflows. This position offers a rewarding opportunity to be part of a compassionate healthcare environment that values professionalism, accuracy, and excellent communication. Duties Greet patients and visitors warmly, ensuring a positive first impression while managing check-in and check-out procedures. Schedule appointments efficiently using electronic scheduling systems such as Epic, Meditech, or Athenahealth. Verify patient insurance information, process medical collections, and handle billing inquiries with accuracy. Maintain and update electronic health records (EHR) systems, including EMR systems like eClinicalWorks or Meditech, ensuring all documentation is complete and compliant with HIPAA regulations. Assist with medical documentation review, coding (ICD-10, CPT), and ensure proper care plan documentation aligns with clinical protocols. Answer multi-line phone systems with professionalism, providing excellent customer service while managing appointment requests and inquiries. Support medical staff by managing medical records requests, coordinating referrals, and ensuring confidentiality of sensitive health information. Requirements Proven experience in a medical office setting or healthcare environment with strong clerical and administrative skills. Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is highly preferred. Knowledge of medical billing procedures, insurance verification processes including Medicare and health insurance policies. Understanding of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and documentation review processes. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing). Strong communication skills with the ability to handle phone etiquette professionally in a bilingual setting if applicable. Ability to maintain clinical confidentiality policies while managing sensitive patient information securely. Prior clinic experience or healthcare administrative support is advantageous; familiarity with health information management practices is a plus. Join me to make a meaningful difference in patient care through your dedication to efficient office management and outstanding service!

Pay:

$25.00 - $35.00 per hour

Work Location:

In person