A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Northport, Long Island | Full-Time | Non-Profit Healthcare Make a meaningful difference every day. At Visiting Nurse Service and Hospice of Suffolk (VNSHS), we've spent decades serving our community with compassion, integrity, and innovation. As a RN Intake Coordinator, you'll work on an interdisciplinary team that delivers life-changing care to patients across Suffolk County.
Qualifications:
Must be registered to practice in NYS as a licensed practical nurse One year experience in acute care setting Experience in a certified home health agency
You Will:
Referral Management:
Receive, review, and process referrals for hospice services Evaluate referrals to determine eligibility and appropriateness of services based on clinical, functional, and payer requirements. Serve as a liaison between referral sources, patients, families, and agency staff Obtain and verify physician orders, demographic information, insurance coverage, and required documentation. Coordinate services, equipment, supplies, laboratory services, and other resources needed to support patient care. Ensure accurate and timely documentation within the electronic medical record while maintaining compliance with payer and regulatory requirements. Referral Source Relations Build and maintain positive relationships with referral sources. Provide timely communication and updates regarding referral status. Serve as a resource regarding hospice, home health, and community-based services Participate in educational and outreach activities that support community awareness and referral engagement. Care Coordination and Agency Collaboration Collaborate with clinical and operational teams to facilitate timely admissions and continuity of care. Communicate referral status, staffing needs, and admission updates to appropriate agency personnel Monitor referral activity and maintain required statistical data and reports. Participate in performance improvement initiatives, staff orientation, and training programs Professional Standards Represent VNSHS professionally and support the organization's mission and values Maintain compliance with all federal, state, local, and organizational policies and regulations Adhere to HIPAA and confidentiality requirements Perform other related duties as assigned in support of agency operations and patient care.
Perks and Benefits:
Medical, Dental and Vision Insurance Flexible Spending Account Generous Paid Time Off and Sick Leave Tuition Reimbursement Company-Paid Long-Term Disability Life Insurance (voluntary and employer-paid) 403(b) Retirement Plan + up to 5% Company Match Employee Discounts Supportive and collaborative leadership team Connect with
Us Online Facebook:
Visiting Nurse Service and Hospice of Suffolk Instagram:
@visitingnurseserviceofsuffolk Ready to make a difference in the lives of patients and their families? Apply today to join a healthcare team that truly cares—about patients, families, and YOU.
