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Patient Service Technician - FT - Day/NIght - Northern Dutchess
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
•Description
• Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
SUMMARY:
Performs a variety of clerical and computer related activities and phlebotomy with minimal supervision. This individual interacts with patients of all ages, in hospital and outreach settings and works effectively with others to meet the needs of the patients.
JOB QUALIFICATIONS
Education:
High School diploma or equivalent is required.
Experience:
One year of phlebotomy experience, preferably in a hospital setting, clinic or physician office laboratory is preferred. Completion of a certified phlebotomy program or medical assistant program preferred. Previous computer experience and specimen processing knowledge is preferred. Effective interpersonal skills are also required.
License:
N/A Schedule:
Monday-Friday 6:00am-2:30pm and 11:00pm-7:00am. Rotating weekends and holidays. Other shifts as needed. It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law.