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University of Rochester

4900 Pediatric Inpatient psychiatric Service (PIPS) NPD specialist

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora

•Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:
Worker Subtype:
Regular Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500465 Child/Adol

Psych Nursing Work Shift:

UR

•Rotating (United States of America)

Range:
UR URCB 218
Compensation Range:

$97,073.00

•$131,040.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:
GENERAL PURPOSE

Completes defined scope and standards of practice. Engages in environmental scanning to identify practice gaps and collaborates with others in improving practice and healthcare outcomes. Functions as a learning facilitator, change agent, mentor, leader, champion for scientific inquiry, advocate for NPD specialty, and partner for practice transitions. Supports learning, change, professional role competence and growth, which ultimately lead to optimal patient care, population health, and protection of the public. FT (40 hours), primarily days with some off-shift flexibility and on call responsibilities. Will focus on staff education and professional development, orientation and onboarding, competency development, practice standards, quality improvement, patient safety, evidence-based practice, and regulatory compliance. Will assess, develop, implement, and evaluate programs and initiatives; identify gaps in practice; coordinate education and competency development; and serve as a clinical resource, coach, and mentor for nursing staff. Leads and supports quality improvement and evidence-based practice initiatives designed to improve nursing practice, patient safety, and patient outcomes. Provides leadership in the development, review, and implementation of nursing policies, procedures, practice guidelines, and educational programs to support safe patient care delivery. Working collaboratively with nursing leadership, providers, service educators, clinical experts, and organizational resources, this role will help identify and address medical and pediatric specific learning needs and coordinate education, training, and competency development to support staff in caring for patients with a range of medical and psychiatric needs. Promotes continuous professional development from novice through expert and fosters a culture of continuous learning and excellence in safe, evidence-based, developmentally appropriate, and trauma-informed pediatric psychiatric care. Requires a NYS RN license, Bachelor's Degree in Nursing (BSN), Master's in Nursing or Education. Recent pediatric and/or psychiatric nursing experience required. Professional nursing certification in specialty area highly desired. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create

•and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Benefits

  • Professional Development
  • Dental Insurance