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CH
Catholic Health
Patient Access Representative-PD
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
Overview St. Catherine of Siena Hospital, affiliated with Catholic Health Services of Long Island, is located in Smithtown, NY on a beautiful 110-acre campus that includes a 290-bed community hospital, a 240-bed nursing and rehabilitation facility, and a 60,000 sq. ft. medical office building. SCS is engaged with error reduction initiatives and on a journey to High Reliability. We have been recognized in superior care in stroke and sepsis patients, have also recently attained Center of Excellence in Bariatric Surgery, and have been designated as the only Baby Friendly hospital in Suffolk County.
Job Details Responsibilities:
- Operating console to relay incoming calls and in house pages
- Monitoring alarms and other equipment
- Functioning as communications center during emergencies
- Performing clerical duties and minor telephone repairs.
Requirements:
- High school diploma or G.E.D. required
- Rolm console experience or similar switchboard/telephone experience
- Experience dealing with the public
- Must be able to type 35 wpm
- Computer and word processing experience required.
- Must be able to learn new technological equipment and services and incorporate into job. Pleasant telephone manner and speaking voice
- Good front desk, reception, and telephone skills
- Must be able to work under pressure in a fast paced environment
- Be available to cover other shifts as needed.