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Syr Comm Health Cntr

Patient Service Representative I

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Patient Service Representative I Syr Comm Health Cntr - 3.3 Syracuse, NY Job Details Full-time $18 - $19 an hour 1 day ago Qualifications In-person patient registration Medical insurance coverage verification Patient demographics Assisting medical staff High school diploma or GED Customer engagement 1 year Patient data collection Patient scheduling via phone Entry level Full Job Description
POSITION SUMMARY
The Patient Service Representative I serves as the patient's primary point of contact at Syracuse Community Health. Responsible for gathering and entering patient information, verifying insurance forms, scheduling patient visits, perform reminder calls and correspondence. Ensures accuracy and patient satisfaction and engagement. PSRI = $18.00 per hour PSRII = $19.00 per hour after successful completion of Introductory Period (6 months).
EDUCATION & EXPERIENCE
High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment or customer service preferred. This is a 40 hour per week position, 8 hour days. 8:30am - 5:15pm.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.