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Dental Care Alliance

Patient Service Representative

Pay: $23–$26/hr

Posted: 4 weeks ago

Location: Yorktown Heights, NY (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/21/2026

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Overview Family Dental Group - Jefferson Valley is looking for a Patient Service Representative in Yorktown Heights, New York, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

What we offer:

Pay:

min$23-max$26 per hour Full time: Monday, Tuesday and Thursday from 9am-5pm, Wednesday 9am-6pm, and Friday 9am-4pm Health, dental, and vision insurance (individual and family coverage) Life insurance and disability benefits 401(k) plan Team-oriented work environment with access to modern dental technology Responsibilities Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns according to policies Answering Telephones Scheduling Appointments Maintaining Appointment Book Confirming Appointments Follow up on no shows/cancellation of Appointments Register Patients on sign in sheet Post charges and payments to patient accounts Checking voicemail on a daily basis Maintain a clean and friendly waiting area for patients Qualifications 1 year experience working in a dental, medical, or other health-care office Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.