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RH
Robert Half
Patient Registration
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Ohio data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,797 / year median in Ohio
+7% projected growth
Job Description
Description We are looking for a Patient Registration specialist to support a healthcare team in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience for patients while managing front-desk and registration activities with accuracy. The person in this role will help coordinate scheduling, maintain organized records, and support insurance and payment processes in a fast-paced medical setting.
Responsibilities:
- Welcome patients and visitors courteously, providing a welcoming first point of contact for the office
- Complete patient intake and registration tasks while ensuring demographic and insurance information is entered accurately
- Coordinate appointment scheduling and assist patients with questions related to visits and registration procedures
- Maintain and update patient files and documentation in accordance with office standards and healthcare privacy practices
- Verify medical insurance details, support claim-related processing, and collect patient payments when needed
- Monitor office supply levels, place replenishment orders, and help keep administrative areas organized
- Use Epic EMR and other office systems to document patient information and support daily front-desk operations
- Carry out additional administrative support duties as assigned to help the team run efficiently Requirements
- At least 2 years of experience in patient registration, medical front-desk support, or a similar healthcare administrative role
- Hands-on experience assisting patients in a detail-focused healthcare or clinic environment
- Ability to manage patient scheduling and registration tasks with strong attention to detail
- Working knowledge of medical insurance verification and payment collection processes
- Experience using Athena or Epic EMR or a comparable electronic medical records system
- Strong interpersonal and communication skills with a customer-focused approach
- Ability to stay organized, handle multiple priorities, and maintain accuracy in a busy setting TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.