A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Patient Safety Assistant-8 Nationwide Children's Hospital - 3.9 Columbus, OH Job Details Full-time 13 hours ago Qualifications CPR Certification BLS Certification De-escalation techniques High school diploma or GED Computer skills
Full Job Description Overview:
Job Description Summary:
Provides direct observation of patients placed on Suicide/Self Destructive Behavior or other patients requiring constant attendance, in order to provide maximum protection of both patients and staff.
Job Description:
Essential Functions:
Performs regular checks of the patient environment to maintain safety and observes patient for behaviors. Provides alert observation through sitting as a 1:1 supervision in patient room; camera monitoring 7 or more patients at one time, or completing every 15-minute safety checks for 4 or more patients. Participates in unit conferences as requested. Receives assignment and handoff from charge nurse or nurse in charge of patient prior to entering patient room. Completes required charting or paperwork. Assists with Admission & Discharge Process as directed by unit RN. Completes unit/room orientation; reinforces information given to patients. Assists with activities of daily living according to practitioner order. Always accompanies patient when out of the room and does not leave a patient unattended. Provides age-appropriate interaction, encouragement, support, and reinforces positive behavior with a calm approach, as well as reinforcing behavior/safety plan when appropriate. Acts as a preceptor of orientation and training of other Patient Safety Assistant (PSA) staff. Assists in maintaining a safe and clean environment by performing frequent environmental checks to ensure patient and staff safety.
Education Requirement:
High School Diploma or equivalent, required.
Licensure Requirement:
(not specified)
Certifications:
Current CPR certification - BLS for Healthcare Provider, required. Maintains crisis management training as designated by NCH.
Skills:
Must possess good communication skills. Must be able to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner. Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic. Must be flexible and not easily frustrated in dealing with differences of opinion. Demonstrates promptness and consistency in meeting scheduled work commitments.
Experience:
Experience in Behavioral Health setting, preferred.
Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Lifting /
Carrying:
0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting, Standing, Walking Additional Physical Requirements performed but not listed above: Crisis Management Training. "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
